Refund Policy

At ME Bag we want you to be completely satisfied with your purchase. If for any reason a product does not meet your expectations, please contact your Customer Service within 90 days of your purchase date or within 90 days of the order shipment date by ME Bag , whichever is later.

For a replacement item request due to our manufacturer’s defect (“Replacement Item”) or a Missing Item request, we will not assess any additional delivery charges to you when we ship the Replacement Item or Missing Item to the original address on your order. Additional charges may apply if you request a different shipping address from your original order.

For a refund request not due to our manufacturer’s defect (“Refund”), such as when you change your mind about a product and want a Refund on that product, we will not refund to you the shipping fee that you paid on your original order. We will only refund the price you paid for the applicable product and any taxes directly assessed on that product, as shown on your original sales receipt. We will not issue a Refund on any taxes directly assessed to you on these delivery charges. We reserve our right to require you to first return the product to us at your expense before we issue you a Refund. We cannot issue Refunds on products that have been personalized (except as noted in the first paragraph of this Return Policy), that are not in good and resalable condition in their original packaging or that were otherwise designated by us as nonreturnable, discontinued or seasonal.

If you do not have your original sales receipt, we reserve our right to refuse to honor your Product Exchange or Refund request. Upon further review by ME BAG of your circumstances in these situations, and in our sole discretion if the conditions of this Return Policy are otherwise satisfied, we may provide you with a gift certificate in lieu of a Product Exchange or Refund.

You may contact the ME BAG customer service at 740-852-6226 or email Order Support.

Ninety-Day Limited Warranty

ME Bag warrants to buyer that its products will be free from manufacturing defects for a period of 90 days from the date of shipment of your product order. This warranty does not include damage to the product resulting from accident, misuse, abuse, failure to follow manufacturer’s instructions or normal wear and tear. Upon further review by ME BAG ,the product should be found defective within 90 days from the date of shipment of your product order, we will elect to repair or replace it at our option, with no cost to the buyer and in accordance with our Return Policy above. WE EXPRESSLY DISCLAIM ANY OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.